Responsible Gaming

Gaming Should Be Entertainment

At chersalon.co.uk, we believe that casino gaming should be enjoyed as entertainment only. Gambling is never a reliable way to earn money or solve financial problems. It should always be viewed as a leisure activity with money you can afford to lose.

We are committed to promoting safe and responsible gaming practices for all our users.

Age Verification

In the United Kingdom, you must be at least 18 years of age to participate in gambling activities. We strictly enforce age verification on all accounts and transactions.

If you are under 18, you must not use our services. Gambling at a young age can lead to serious harm and dependency issues.

Warning Signs of Problem Gambling

It's important to recognise when gambling may be becoming a problem. Please review this checklist:

• Constantly chasing losses or trying to win back money you've lost
• Hiding or lying about the amount of time or money spent gambling
• Experiencing arguments with family or friends about gambling habits
• Gambling with money needed for essentials (rent, bills, food)
• Feeling anxious or irritable when not gambling
• Spending increasing amounts of time and money on gambling
• Unsuccessful attempts to reduce or stop gambling
• Using gambling to escape stress, anxiety, or depression
• Borrowing money or accumulating debt to gamble
• Neglecting work, studies, or personal relationships due to gambling

If you recognise any of these signs in your own behaviour, please reach out for support immediately.

Self-Help Tools & Controls

We provide a range of responsible gaming tools to help you stay in control:

• Deposit Limits: Set a maximum amount you can deposit in a given period (daily, weekly, or monthly)
• Loss Limits: Set a maximum loss limit to help manage your bankroll
• Reality Checks: Receive regular reminders about how long you've been playing and how much you've spent
• Session Limits: Automatically end your gaming session after a set period
• Self-Exclusion: Temporarily or permanently exclude yourself from your account

You can access and manage these tools in your account settings at any time. We encourage you to use them proactively.

Support Organisations & Resources

If you or someone you know is struggling with problem gambling, help is available. Here are trusted organisations offering free, confidential support:

United Kingdom

• GamCare: Free counselling, support, and information. www.gamcare.org.uk | Helpline: 0808 8020 133
• GamStop: The National Self-Exclusion Scheme for England, Scotland, Wales, and Northern Ireland. www.gamstop.co.uk
• Gamblers Anonymous: A 12-step peer support programme. www.gamblersanonymous.org.uk

Other Countries

• Australia: Gambling Help Online - www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council - www.responsiblegambling.org
• United States: National Council on Problem Gambling - www.ncpgambling.org | 1-800-GAMBLER (1-800-426-2537)
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) - www.bzga.de/en/

If You Need Help

If you believe you have a gambling problem, or if gambling is causing you distress, please seek help immediately. There is no shame in asking for support — many people have successfully recovered with proper help and treatment.

Contact one of the organisations listed above, speak to your GP, or reach out to a trusted friend or family member. Your wellbeing is our priority.